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INNOVATORS’ INSTITUTE
Wednesday June 18, 2025 8:45am - 10:00am PDT
Operational Excellence
System updates, timelines, and tools to lead with clarity and consistency.
Description:
This session provides an overview of the REAL Journey Academies (RJA) Operations Team structure and core functions for the 2025-26 school year. It outlines key departmental responsibilities, introduces site-specific personnel, and reviews essential operational procedures including purchasing, nutrition services, and field trip requests.

Objectives:
  • Understand the organizational structure and site assignments of the Operations Team.
  • Clarify the roles and responsibilities across Nutrition Services, Student Information and Analytics, and general school operations.
  • Review standard procedures for Amazon classroom purchases and field trip requests.
  • Promote collaboration and awareness of compliance requirements in the School Nutrition Program.

Key Learnings:
  • Team Structure & Responsibilities: Know who to contact at each site for operations, custodial, nutrition, and front office support.
  • Purchasing Guidelines: Understand the $250 Amazon classroom supply limit, approval process, and restricted items.
  • Field Trip Process: Learn the 4-week advance request requirement and approval chain, from teacher to Director of Operations.
  • Nutrition Program Compliance: Recognize the importance of promoting student meal participation and complying with USDA guidelines.
  • Available Resources: Bookmark the Field Trip Request Form link and know which supplies should always be in stock at sites.

Takeaway for Activation & Next Steps:
  • Distribute Site-Specific Team Rosters – Ensure all school leaders and staff are familiar with their assigned operations contacts.
  • Reinforce SOPs at School Sites – Review field trip timelines, purchasing restrictions, and supply management practices with site teams.
  • Promote Nutrition Participation – Encourage staff to actively support and model participation in school meal programs.
  • Establish Communication Channels – Set up standing check-ins or office hours with Directors of Operations for ongoing support and feedback.


  • Speakers
    JS

    Jaime Serrano

    Chief of Operations, REAL Journey Academies
    Wednesday June 18, 2025 8:45am - 10:00am PDT
    West End Educational Service Center (Chaffey Room) 8265 Aspen St. Rancho Cucamonga, CA

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